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At GC Realty & Development, LLC (GCR&D) our goal is to always return your security deposit or refrain from filing any claims against your surety bond. We have taken the time to provide our expectations of the home upon move out, and give you some quick tips on common security deposit chargebacks we see that you can help prevent.
How We Document the Move Out:
Upon move out, a GCR&D Technician will visit the property and go room by room documenting normal and excessive wear and tear. We will take this information and compare it to any move in reports we have or were completed by the resident. From this report, the property manager will determine if any damages beyond wear and tear exist that were not there at the time of your original move in.
Normal Wear and Tear:
Damage in Illinois, “Normal Wear and Tear” refers to deterioration of the property that happens when the property is used as it was meant to be used but only when that deterioration occurs without negligence, carelessness, accidents, misuse, or abuse by the tenant or guests of the tenant.
Excessive Wear and Tear/ Damage:
This refers to the destruction that occurs because of abuse or negligence by the tenant during the tenancy. It diminishes the usefulness, value, or normal function of the rental unit. Some examples are pet damage (heavily stained or ripped carpet), broken tiles, holes in the wall, broken windows and missing fixtures.
Common Security Deposit Chargebacks:
The list below includes items that are commonly charged back to residents upon their move out but may be easily avoided / corrected.
Lightbulbs
Personal items left behind by tenant
Garbage cans not emptied
Missing garage door openers
Missing Mailbox keys
Overgrown lawn
Final water bill not paid
Deep cleaning
Normal Wear & Tear Vs Beyond or Damage
Material or Surface | Normal Wear and Tear | Damage |
Walls | Minor nail holes from thumbtacks or hanging posters Small chips, spots, dents(door knob eg.), or cracks due to settling | Large holes from careless drilling, weighty wall hangings, or large nails Multiple nail holes needing repair |
Paint | Fading paint due to sunlight Minor scrape from daily use Chipped or cracked paint | Unapproved or unprofessional paint job Water damage on wall from hanging plants or constant rubbing of furniture Spot painting and patching or touch up of any kind |
Counter tops | Light scratches and stains Minor water marks | Chipped countertops Burnt patches Multiple stains Knife cuts |
Wallpaper | Faded, loose slightly torn | Ripped, marked-up with crayon, marker, or pen, Unapproved wallpaper |
Windows(including frames and screens) | Lightly scratched panes Worn and loose parts and accessories Faded Warped windows | Broken or cracked panes or frames caused by tenant or invitee Ripped or bent screens Broken window parts and accessories Missing screens |
Window/Lamp Shades | Dirty Faded | Torn or stained shades Mildew Missing lamp and window shades |
Tile Flooring | Dirt and grout around tiles Light scratches | Broken or chipped tiles Missing tiles |
Carpet | Furniture indentation Gently worn with limited Thinning from foot traffic Seams unglued or unravel Moderate dirt | Heavy stains Pet damage (urine) Ripped carpet Burns in carpet |
Hardwood Flooring | Fading of flooring due to sunlight exposure Scuffed varnish Dark patches due to lost finish | Deep scratches Missing pieces Chipped flooring Water stains or water damage |
Doors | Stick due to moisture Sun faded and heat blistered doors | Ripped hinges Broken Excessively scratched Missing handles or locks |
Normal Wear & Tear Vs Beyond or Damage
Cabinets | Warped doors(won’t close) Light scratches | Broken or missing doors Missing hardware or accessories Interior and exterior sticky |
Shower | Mold due to limited ventilation | Mold due to poor cleaning habits (lack of regular cleaning) |
Bathroom Tiles | Dirt around tiles Loose grouting | Cracked Missing |
Bathtubs | Worn or scratched enamel | Chipped and broken enamel |
Shower Rod | Rust Worn varnish on plumbing fixture | Missing or bent shower rod or plumbing fixtures |
Sinks/Drains | Partially clogged sinks Clogged drains due to aging pipes | Clogged sinks or drains caused by blockage like hair, food, etc.), or improper use |
Blinds/Curtains | Moderately dirty blinds or curtains | Missing or broken blinds or curtains |
Bathroom Mirror | Black spots(“de-silver”) | Missing, cracked or broken Caked makeup |
Refrigerator | Worn gaskets Light dust | Broken refrigerator shelf Dented front panels Missing handle, rack or tray |
Garbage Disposal | Smelly | Damaged due to metal, glass, or stones on inside |
Toilet | Wobbly toilet Worn toilet seat | Cracked tank Missing tank lever |
Curtains/Drapes | Faded Light Dust | Torn or missing curtains and drapes |
Sliding Door | Door off track Door stick | Damaged or missing sliding door |
Keys | Worn out keys | Broken, lost, or unreturned keys |
At the end of the day our desire is to take back the property the way we gave it to you with just normal wear and tear. Wear & tear does translate to the amount of years you have lived in the home too. Normal wear and tear will have a larger range of acceptable conditions the more years you stay with us and we work with the property owners to be reasonable about that standard.
